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Welcome to Outlet The Wardrobe Edit Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website urbantrendclothes.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Store & Target Audience

Outlet The Wardrobe Edit Store specializes in premium, seasonless wardrobe staples including knitwear, sophisticated dresses, and timeless accessories. Our curated collection caters to discerning customers who value quality craftsmanship and enduring style.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and complete information when making purchases
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, copy, or resell any part of our site without express written permission
  • Be responsible for maintaining the confidentiality of your account credentials
  • Be responsible for all activities that occur under your account
  • Comply with all applicable local, national, and international laws and regulations

3. Products and Services Description

We offer carefully curated:

  • Premium knitwear (including Fisherman Rib styles)
  • Sophisticated dresses and blouses
  • Timeless accessories including bags, purses, capes, wraps, and gilets
  • Seasonal items including gloves, hats, and footwear
  • Thoughtful gifts for men and women

Product Availability: All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

4. Order and Payment Terms

4.1 Placing an Order

By placing an order, you make an offer to purchase which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days of receipt.

5.2 Shipping Options

  • Standard Shipping (£12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over £50 via EMS, delivered in 15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary during peak seasons or due to customs clearance.

Note: You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

6. Returns and Exchanges

6.1 Returns Policy

We accept returns within 15 days of receiving your order. Items must be:

  • Unworn, unwashed, and in original condition
  • With all tags still attached
  • In original packaging where possible

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

  • Gloves
  • Hats
  • Footwear

Unless these items are faulty (as clearly marked in product descriptions).

6.3 Return Process

  1. Email your return request to [email protected] using our template
  2. Wait for approval (within 48 hours)
  3. Package the item securely in original packaging
  4. Ship to our returns address: Outlet The Wardrobe Edit Store Returns, 57 Newnham Street, Ely, GB CH8U 8YE
  5. Keep your shipping receipt until refund is processed

6.4 Refunds

Refunds will be:

  • Processed within 5 business days of receiving your return
  • Issued to your original payment method
  • Subject to 3-10 business days processing by your financial institution

6.5 Exchanges

We offer exchanges for size or color when stock is available. You are responsible for any price differences in exchanged items.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product descriptions, is our property or licensed to us and protected by intellectual property laws. You may not use any content without our express written permission.

8. Liability Limitations

8.1 Product Use

We are not liable for any injury, damage, or loss resulting from the use or misuse of our products.

8.2 Website Use

We strive to ensure our website is accurate and available at all times, but we cannot guarantee it will be error-free or uninterrupted. We are not liable for any losses resulting from website unavailability or inaccuracies.

8.3 Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including natural disasters, pandemics, or supply chain disruptions.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

12. Contact Us

For questions about these Terms and Conditions, please contact us at:

Outlet The Wardrobe Edit Store
57 Newnham Street
Ely, GB CH8U 8YE
Email: [email protected]